The William F. Ryan Community Health Network is a group of not-for-profit, federally qualified health centers that deliver high quality, affordable and comprehensive medical care to diverse and underserved communities. We are currently seeking a Patient Support Center Manager for our Ryan Women and Children’s Center on the Upper West Side of Manhattan.
The Patient Support Center Manager directs the team of Inbound and Outbound PSC representatives with a focus on quality customer service and patient support services through the administration of call handling and voice information technology and reporting systems. He/she promotes ongoing staff development and streamlined operations and oversees and monitors all aspects of PSC functions, ensuring positive communication between the PSCs and all Network sites. This work is carried out in support of the mission and goals of Ryan Network.
Minimum Experience and Skills Required:
Education, Licenses and/or Certification Required:
Equal Opportunity Employer
William F. Ryan Community Health Network is an Equal Opportunity /Affirmative Action Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.